Frequently Asked Questions

FAQs

Each patient has unique needs and circumstances which helps determine the duration of treatment. Some patients leave more quickly, while others may stay longer. We work with our patients to determine what is best.

During detox from drugs or alcohol, patients generally stay up to one week. Occasionally, a patient may require a longer time frame in order to complete the process.

An individual participating in the Adult Chemical Dependency Program may stay as long as 28 days. However, treatment is always provided on an individual basis, so participation may be shorter. Adolescents in the chemical dependency program may require eight weeks.

Patients in the Acute Psychiatric Program commonly stay for 7-10 days, but this may vary depending on individual progress and circumstances.

If you are in the military, your discharge date must be coordinated with your physician, case manager, the treatment team and your unit command.

Our patients have a variety of therapy opportunities available at Cumberland Hall each day. Group therapy is led by doctoral and masters level therapists. Therapeutic education groups and daily recreational therapy are also available. For those in our Chemical Dependency Program, we offer specialized groups.

Patients will meet with their primary therapist to complete a psychosocial assessment. Adult patients may request additional individual time and are also encouraged to attend and participate in a family therapy session.

Patients can expect to meet with their psychiatrist on a daily basis. We also provide medication therapy as needed.

To make a referral, call us at 270-886-1919 or toll-free at 877-281-4177 and ask for the admissions department. Our assessment team will guide you and ask a few questions to determine how best to help. Assessments are offered at no cost and are confidential.

If you or a loved one are experiencing the following, please give us a call:

  • Suicidal ideations
  • Self-harm
  • Danger to self or others
  • Chemical dependency
  • Unstable behavior
  • Homicidal ideations
  • Dealing with implication of autism, developmental delays, bullying and related behavior

We serve three nutritious meal a day, as well as two snacks. Our menu is planned by a registered dietician and served to our patients in Cumberland Hall’s café. Special dietary needs can be requested for medical or religious reasons.

Cumberland Hall encourages family involvement in a loved one’s recovery through family therapy sessions.

We also accommodate family involvement by providing specific visiting hours, which allows our patients to stay connected to family while fully concentrating on their recovery. Only family members who are 18 years of age or older may visit patients or attend family sessions.

Up to two guests may visit a patient at a time. For security, each patient is assigned an access code. All visitors will be required to have the access code and photo identification.

Visiting Hours

Children and Adolescents:

  • Girls — Saturday, 2:30 pm to 3:30 pm
  • Boys — Saturday, 3:30 pm to 4:30 pm

Phone Calls:

  • Children — Daily, 6:30 pm to 8 pm (limited to five minutes)
  • Adolescents — Monday and Friday, 6:00 pm to 8 pm

Adults:

  • Civilians — Tuesday, 7 pm to 7:45 pm and Saturday, 6:30 pm to 7:30 pm
  • Military — Tuesday, 8 pm to 8:45 pm and Saturday, 8 pm to 9 pm

Phone Calls:

  • Incoming to the Hospital — You may leave a message along with the patient’s access code with the receptionist for a call back. The patient will call you back during designated free time.
  • Outgoing — Patients may call during nontherapy times.

The safety and security of our patients is our first priority. Because of this, we provide a specific list of items to bring as well as what items to leave at home. Find our What to Bring list here.

Yes, a uniform that we provide is required from 8 am to 5 pm. We also recommend that you bring three to four days worth of comfortable, casual clothing if you wish to change after hours. Closed-toed shoes for gym time are also recommended. Laces are not permitted. Please see our What to Bring List for more information.

We are dedicated to providing our patients with quality, affordable treatment. Cumberland Hall works closely with patients, their families, agency representatives and insurance companies. Most commercial insurances are accepted including TRICARE.

Accepted Insurance Providers:

  • Kentucky Medicaid — for patients up to age 20
  • Indiana Medicaid
  • Medicare
  • TRICARE
  • Blue Cross Blue Shield
  • Coventry
  • Cenpatico

If you don’t see your provider on our list, we can contact them to determine your coverage. For individuals who do not have — or do not want — to use their insurance, we will accept direct payment.

Yes. Cumberland Hall is a smoking facility. Patients over the age of 18 may bring unopened packs of cigarettes for supervised and scheduled smoke breaks outside. Smoking is treated as a privilege.

Admissions

Strength. Spirit. Resilience.

Admissions are accepted 24 hours a day, 7 days per week. Cumberland Hall Hospital can also provide mobile assessments and involuntary admissions.